Testimonials - Customer Feedback                                          

We welcome any feedback through our Contact Us Page  and hope our future customers will benefit from your comments.



Charlie

Thank you very much for looking after Charlie for us.  He looked amazing when we collected him.  His fur looked so clean and he was rolling all over the rug and seemed very happy.   I think he really enjoyed his holiday with you.  Its so nice to know we can go away and he is so well looked after.

 I think reviews are really nice to read because they make you happy knowing your pet will be well looked after when you are away.

Thank you again.  Charlie looks so well.  In fact I think his holiday with you was a real treat.

J Turner - York

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Buster

 I have been meaning to write this for some time and have at last found the time. 

I am so impressed with Alyse and the team at Red House. 

We went on holiday to the USA in March and we were a little worried about Buster as although she had stayed before, this was the longest she had been away.
Alyse kept my husband and I informed of Buster's well being by emails and also posted a photograph of her on facebook to enable us to see she was just fine!! 

We will never use any other cattery, the team at Red House are caring and kind not just to the animals but to the owners too. Well done!

Elaine Sweeney

(Picture of Buster with Moira whilst on holiday here)

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Tillie and Skye

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Thank you so much Tillie and Skye have really enjoyed their stay 
They look amazing especially having to care for Skye's eyes and of course Tillie skin condition you're a credit to you're profession. We will see you again in June.
Diane
Xx

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Miranda

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Hi Alyse,
Thank you so much to you and everyone at the Red House for looking after Miranda so well over the last week - she has come back looking lovely and very happy. I'm sure she really enjoyed the huge scratchy post too!
Louise A - York


Satu Lagi

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Dear Alyse,

I would just like to say a huge Thank you, to you and all the staff for looking after Satu.

It's a huge relive knowing she loves it so much and that she is happy to come and stay. 

It was great getting facebook updates too.

Regards Alison -( York)

Kerry and Keegan- Show Champions

Having spent almost 3 weeks in Red House Kennels, Kerry went to Leeds Championship show in such good condition she won the  Puppy Bitch class.  Her brother who also stays at Red House on occasions went one better by gaining Best Puppy in Breed.  They followed this a week later by winning a 1st, two 2nds and a 3rd in big classes at the British Dalmatian Club 90TH anniversary show.  

I am happy to leave my dogs with Alyse knowing they are well fed and looked after, and always come home in top condition. 

Ilex Whiting   Cragvallie Dalmatians and Hungarian Wirehaired Vizsla. 

Pic 1 Kerry     Pic 2 Keegan   Pic 3 Keegan at Leeds    Pic 4 Kerry

Keegan Leeds 2015


Kerry at BNat

Jaffa and Tiffin


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Just a note to say thank you so much for always looking after our cats Jaffa and Tiffin so well. They've come back today looking fluffier than ever and so happy which is fantastic as its a while since they last stayed due to new baby and less time for holidays! 

We've been using Red House for a few years now and never have any worries while we're away about the cats as we know they'll be well cared for, we jokingly call it the 'cat hotel' and would have no hesitation in recommending it to others, indeed our friends cats also board here. 

Thanks again! - Dr Madeleine Bradman


Pumpkin and Arthur

Dear Alyse and all the staff at Purrfect Paradise,

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My cats Pumpkin and Arthur came to stay with you twice this year, and I would like to say how happy we were with the service we experienced at your lovely cattery.

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You came recommended to us and you could not have been better. Your friendly staff were so welcoming, and clearly loved animals. In a lovely location, the cattery was clean, light, and airy, with spacious runs for the cats. 

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When I came to see it before booking, I knew instantly that my cats would be at home with you and they loved it. When we collected them they were so relaxed, I think they would have happily stayed another week! Thank you again,

Helen Mead ( York )



Maxine and Bentley

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Thank you for having Maxine and Bentley whilst we were on holiday. 

It was great to see them happy and healthy looking when I picked them up. And the fab pics you sent to show me how they were doing. 

Definitely will be coming again!

F. Simpson

Via Facebook July 2014



Maxine the Pug and Bentley the French Bulldog had heaps of fun, and loved playing and meeting an equine resident!

Pip and Mielie

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Dear Alyse, Beth and the team at Redhouse.

Just a quick email to say a big thank you for looking after Pip and Mielie for 3 weeks.

Pip was so young ( 12 weeks ), you really looked after her and Mielie.

They came home relaxed and happy.  Pip seems to have had some training while we were away and can "down" on command and also her first dog walk with us was a breeze. She was totally relaxed and at ease on a lead. Beth most likely had some input there.

I can't thank you all enough for the happy doggies that came home after such a lengthy stay.

It puts my mind at rest about them having to visit in the future.  Please thank Beth, she is a credit, from the moment we met her we knew she was a genuine "animal person" and it made our holiday that much more enjoyable.  Also, the pictures of them having fun on facebook were so appreciated!  

So well done, for the first class accommodation, we won't hesitate to board with you again and recommend you to friends and colleagues.

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Kind regards

Annie and Julian Doney

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